At renoisartown.com, we value our visitors and customers and respect your privacy. We collect customer information only to aid in our continuing effort to improve your Artown experience and to communicate with you about our membership products and services, and events. We do not sell or rent your personal information to third parties.

If you have any questions about our privacy policy, you can always contact Artown by:
sending an e-mail to info@renoisartown.com;
calling (775) 322-1538 during standard business hours;
or writing to us at P O Box 3058, Reno, NV 89505.

If our information practices change in the future, we will post an updated policy on our Web site: Revision and effective dates appear at the end of this policy to advise you of the latest updates. You may exercise your choices about how we collect and use your information at any time.

FAQ about our privacy policy

Q: What kind of information does renoisartown.com collect?

A: We collect information, such as your name, e-mail and postal addresses, and phone and credit card numbers, when you place a membership order on-line or by phone, or save your info with us on-line. We maintain a record of your membership, and the events and performances you select for your My Artown Calendar.

Q: How does renoisartown.com use my information?
A: When you purchase a membership product at renoisartown.com, we use your personal information to process your order, send e-mail to confirm your order, or to contact you via phone, postal mail or e-mail, if we have other questions regarding your order or purchase. When you make a purchase or save your information on-line, we use your e-mail or postal address to send you information about our membership products and services, and events, and to help us learn more about your Artown preferences.

Q: How do I access my information? How do I change or delete my information?

A: You can review, change, or delete certain personal information related to your use of our on-line site. To access your information on-line, simply click Set My Artown Calendar, sign in when prompted, and you’ll be able to edit your personal information. You can also ask us to update your personal information by contacting us via any method noted above. Be sure to include your full name and the e-mail address you used when you registered with My Artown or made a purchase from us. Please note that an e-mail request to update your personal information may take up to ten days, and a request made through postal mail may take six to eight weeks to process.

Q: How do I exercise my choices about receiving events communications?
A: We want to communicate with you only if you want to hear from us. If you prefer not to receive information from us, or if you do not want us to use your information to enhance your Artown experience, please let us know by contacting us via any method noted above. Be sure to include your full name and the e-mail address you used when you registered with or made a purchase from us. If you ask us to remove your name and address from our lists, we will maintain your name in a do-not-contact file to ensure that we honor your request. An e-mail request to update your personal information may take up to ten days, and a request made through postal mail may take six to eight weeks to process; during this time, you may continue to receive communications from Artown.

Please note that when you make an on-line purchase from us, we will confirm your order by e-mail. In addition, we may also need to contact you via phone, e-mail, or postal mail with other questions regarding your order.

Q: What about links to other Web sites and services?
A: The renoisartown.com Web site contains links to other sites. Artown does not control the privacy policies or practices of these Web sites. You should review those policies before providing any personal information. Artown is not responsible for the content or practices of any linked Web sites, and we provide these links solely for the convenience and information of our visitors.

Q: From what date is your privacy policy effective?
A: Our privacy policy is effective from 01 May 2005.